Email is a fast and easy way to communicate with your customers, but many people do not want to be pestered with offers from businesses. How can you get past this initial reluctance and successfully use email to promote your business? It can be done, but it takes some work. The following tips can help show you how to get started.
It needs to be as easy as possible for your customers to both subscribe to and unsubscribe from your email list. Signing up or opting out should be a one-click operation that does not require a lot of complicated steps. The easier it is to join or leave, the better the response will be from your customers.
Your reputation is one of your most valuable assets, so do not do anything that would put it at risk. Establishing a good reputation can take a long time, but destroying your reputation can happen in an instant. Be very cautious about the marketing tactics that you use so that your reputation does not suffer in the eyes of your customers.
The subject line is the first part of your message that the recipient sees, so make it as punchy and appealing as possible. If your subject line is too long or cryptic, most people will just delete your message without going any further. Your job is to make people want to click on your message and see what you have to say, and the subject line is the best tool you have for getting this done.
While images can be an effective way to communicate, their use should be kept to a minimum in your emails. Many people have set their email programs so that images are not automatically loaded. This saves time, but it means that many of your recipients will never see the images you have so carefully chosen. If you rely too heavily on images, much of your meaning will be lost. Use text as your primary means of communication, and use images as a supplement only.
Include an obvious call to action in your message that tells your customers exactly what you want them to do after reading it. Do you want them to visit your website, go to your store, call you on the phone or do something else? Place this call to action in an obvious place in your message so that it cannot be missed. The more obvious it is, the better the response will be.
Try to personalize your message so that each recipient feels as if they are being addressed one-on-one. You can use the information you already have about your customers’ preferences to do so. For example, if they like one of your products, mention that in the email you send to them. If they have shown an interest in a certain item, send them an offer for a discount on that item. The more personal your emails feel, the more positively your customers will respond.
Just getting people to read your emails is sometimes enough to boost your sales. By using the preceding tips, you can avoid having your messages be deleted without having been read. With the right information about email marketing, you can broaden your customer base, and help your business thrive and grow.