Cellphone use is going up, in part because of the new technologies ever changing with smartphones. Thank to technology, you can target your customers on a device that they always have with them. That can mean a lot of things for you and your business. Here are some wonderful ways you can use mobile marketing to boost your sales.
One of the first things you can do to reach customers through mobile marketing is to be aware of the fact that people are using different mobile devices. That means you need to make sure that your website and text messages render properly on a number of devices and platforms. For example, if your website is only good with traditional websites, it can be difficult to navigate on a mobile device. If that is the case, many mobile users may avoid your site because it is too much trouble. That can cost you a lot of business, so make sure that your site works for as many devices as possible.
Send your messages during normal business hours. Think of it this way: do you like to receive messages from businesses in the middle of the night or on a major holiday? If you don’t, remember that your customers will probably not like that as well. A good rule of thumb is to only send messages during normal business hours from Monday to Friday. This way, you will not receive complaints and people will continue to be happy to receive your messages.
Give people a reason to sign up for your messages. Don’t just ask them to sign up for your mobile marketing list; give them a reason to do so. This reason may be that you solve their problems, but it could also be that you offer them discounts they cannot get unless they’re on your mobile marketing list. Whatever your incentives for people to sign up to your list, make sure you tell them that so that they have a reason to sign up.
Solve a problem. Mobile marketing is not that different from other kinds of marketing. If you can solve a problem or address an issue that they are thinking about, your customers will respond. Make sure that every single text message that you send addresses an issue or problem that your customers have. Make sure you are the one who solves it.
Make sure you allow people to easily opt out. You of course want people to continue to get your messages, however they may need to opt out for personal reasons. For example, someone may simply not have minutes left on their mobile plan for more mobile messages. They may remain interested in your product, and if you do not make it easy for them to opt out of your list, they may change their mind. Don’t let that happen. Simply make it easy for people to stop getting your messages if they need to.
Mobile marketing is an ever evolving way to attract customers and lead them back to your site. Use the information laid out here to make sure that mobile marketing is something that helps you with your business.