Because smartphones have become very successful, innovative, and popular technology, people use them now more than ever before. As a result, thousands of people are able to be accessed through mobile marketing. The following is a series of great tips to help use mobile marketing to help your business.
When designing websites, messages, advertisements, et cetera, take into consideration mobile marketing. If you plan to send out text messages or call people, be sure your website looks legitimate, and offers a lot in the way of a professional image. This will encourage consumers and viewers to believe what you are doing in an honest endeavor, and that you are not trying to steal from them.
Do not send messages at strange hours, or on holidays and weekends. Many people will be deterred by phone calls at dinnertime, early in the morning, or late at night. By calling at ‘normal’ office hours, you risk missing some people in suburban working-class markets, but those you do reach are more likely to believe you are a sincere business.
Entice your mobile marketing customers by offering discounts and sale prices. Act as if the only reason you felt compelled to reach out to them is due to the discount or sale available to them. This will make them feel valuable as a customer, and therefore more likely to utilize your service.
If a customer has any problem with you or your business, be sure to address the issues in a timely and efficient manner. Do not put off helping a customer for any reason. It deters the customer from using utilizing your service, because they feel you do not care about them.
Your messages should be as concise, but creative, as possible. Sending novels via text is annoying to many customers. Additionally, try to send short messages sporadically, rather than one message containing three messages worth of information. Do not send messages every day, as it will be seen as annoying.
Always, as a courtesy to your customer, offer a “stop messages” option. This will lend you and your service more credibility, as customers are not ‘forced in’ to listening to your message. Additionally, it seems more legitimate to be able to unsubscribe from an email service that may initially be viewed as spam.
Avoid words like ‘free’, which trigger spam filters and send your email directly to the spam folder. Many people are inclined to distrust emails, particularly those with ‘free’ in the subject line, because they have been taught that, if it looks too good to be true, it likely is.
Mobile marketing is a new, efficient, and productive way to reach customers about sales, causes, events, and promotions. Use the above tips to help reach out to, and rope in, your customers while also showing that you value them and their rights as consumers. By using these tips and tricks, you are likely to increase your business exponentially– before your rival producers can use mobile marketing to do the same.